About the role#
The Research Chapter at CIBC supports evidence-based decision-making by providing researchers with the necessary processes, tools, and standards. As a Research Operations and AI Enablement Co-op, you will support the team in scaling research through improved knowledge management, operational workflows, and the evaluation of AI-powered tools. You will work closely with partners to document findings, support proof-of-concept initiatives, and identify practical ways to improve researcher productivity.
What you'll do#
- Contribute to the development and maintenance of research process documentation, playbooks, templates, and best practices.
- Support research repository and knowledge management initiatives to improve content organization and discoverability.
- Assist with SharePoint site enhancements and general content management.
- Participate in research intake, tracking, and reporting activities.
- Identify opportunities to improve workflows, reduce administrative effort, and strengthen operational efficiency.
- Support the testing and evaluation of AI-powered tools and automation opportunities for research planning, analysis, synthesis, and reporting.
- Document findings, recommendations, and implementation considerations for research operations and AI adoption.
What you'll need#
- Currently enrolled in post-secondary education and returning to full-time studies.
- Pursuing a degree or diploma in Information, Organizational Behaviour, Behavioural Science, Psychology, Human-Centred Design, or a related discipline.
- Enrollment in the University of Toronto Master of Information program is strongly preferred.
- Experience with Microsoft Office Suite, Figma, Adobe Creative Suite, and research tools such as Maze.
- Experience with research repositories, SharePoint, knowledge management practices, or workflow automation tools is considered an asset.
- Legal eligibility to work in Canada.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027 (January to April 2027).
- Modality: On-site.
- Employment type: Full-time, 37.5 hours per week.
- This is a paid position.
About CIBC
CIBC is a public banking institution based in Toronto, Ontario. It provides services across retail banking, business banking, wealth management, and wholesale banking. The company employs over 48,000 people. It operates with a focus on delivering financial products to clients.
How to get in at CIBC
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