About the role#
The Cedar Rapids Kernels are hiring a Ticketing and Group Sales Intern to support both the Kernels and the Waterloo Bucks. This is a full-time, paid position for individuals pursuing a career in sports business. You will gain experience in ticket sales, box office operations, and event management.
What you'll do#
- Sell group outings, ticket packages, and single-game tickets using phone and email outreach.
- Manage sales leads and maintain accurate transaction records.
- Coordinate group bookings with the sales team.
- Operate the Will Call window and assist with box office tasks during games.
- Help manage game day staff, including ushers and security personnel.
- Print and distribute group tickets while ensuring order accuracy.
- Schedule part-time staff and help maintain daily ticket office operations.
- Assist with event setup, guest services, and promotional theme nights.
- Support non-game day functions and collaborate on 50/50 raffle sales.
- Learn the internal ticketing system and help train others.
What you'll need#
- Interest in sports management, marketing, or sales.
- Strong communication, organization, and computer skills.
- Commitment to teamwork and customer service.
- Ability to work long hours, including nights and weekends.
- Previous customer service or supervisory experience is preferred.
- Pursuing a degree in Business Administration or Marketing.
Location & details#
- Location: Cedar Rapids, Iowa.
- Term: Winter 2027 and Summer 2027.
- Modality: On-site.
About Cedar Rapids Kernels
The Cedar Rapids Kernels operate as the High-A affiliate of the Minnesota Twins. The organization is based in Cedar Rapids, Iowa, and has served the region since 1890. It maintains a staff of 50 employees. The company functions as a privately held entity within the spectator sports industry.
How to get in at Cedar Rapids Kernels
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