About the role#
The IT Support Intern provides first-line technical support for employees across our retail locations, dealerships, call centers, distribution centers, and corporate offices. You will work under direct supervision to triage incidents and resolve common technical issues. This role requires a professional, customer-centric approach to ensure employees receive quick and accurate assistance.
What you'll do#
- Act as the primary contact for IT issues via phone, chat, in person, or our ticketing system.
- Diagnose and fix basic hardware, software, and network connectivity problems.
- Document all incidents and requests in the ITSM platform.
- Assist users with account unlocks, password resets, VPN connectivity, and standard applications like Outlook and Teams.
- Follow established SOPs and knowledge base articles to maintain consistent support.
- Escalate complex problems to Level II-IV support teams.
- Provide timely updates to end users and confirm when issues are resolved.
What you'll need#
- Current enrollment as a junior or senior in college, pursuing a degree in Computer Science, Computer Engineering, or Cybersecurity.
- A basic understanding of Windows 10/11, Active Directory, and Office 365.
- Familiarity with remote support tools and ticketing systems.
- Strong communication and customer service skills.
- A+ certification or equivalent experience is preferred.
Location & details#
- This is a full-time, paid internship for Summer 2027.
- The term runs from June 7th to August 13th, 2027.
- The role is based in Chicago or Lincolnshire, Illinois.
- We follow a hybrid work model, with three days in the office and two days remote each week.
About Camping World
Camping World operates as a national retailer of recreational vehicles and related accessories. Founded in 1966, the company maintains over 130 SuperCenters across the United States. It provides sales, service, and technical support for RV owners. The organization is based in Lincolnshire, Illinois, and employs more than 10,000 people.
How to get in at Camping World
Securing an internship at Camping World requires speed because early applicants often receive more attention before the candidate pool grows. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This timing advantage is a practical way to ensure your application reaches a human reviewer early in the process. You can use this extra time to refine your materials before the volume of applicants increases. Beyond timing, reaching the recruiter directly often improves your response rate compared to applying into a general queue. Intern Insider surfaces the recruiters behind the company's roles so you can reach out to ask about the position or a referral. This direct approach allows you to demonstrate your interest and professional focus to the people actually managing the hiring process at Camping World.
