About the role#
This IT Services Co-Op position supports the Technical Support and Infrastructure Services teams within the Information Systems Department at Boston Properties. You will handle daily technical requests while contributing to projects that impact our internal operations. This is a full-time, paid role based in our Boston office.
What you'll do#
- Respond to support requests in person or through remote tools.
- Diagnose hardware issues and coordinate repairs.
- Install and configure laptops, desktops, printers, and mobile devices.
- Support operating systems and software applications.
- Manage Active Directory documentation and troubleshooting tasks.
- Create and maintain internal technical documentation.
- Conduct one-on-one training for staff on hardware and software use.
- Research new products and technologies.
- Complete assigned project work, including developing new approaches for ticket management on the ServiceNow platform.
What you'll need#
- Current enrollment in a Computer Science or related degree program.
- Ability to lift 30 lbs for hardware installation and relocation.
- Strong knowledge of relational databases and accounting practices.
- Working knowledge of Windows 7, Office 2010, and standard word processing and spreadsheet software.
- A service-oriented attitude and the ability to work well with others.
- Detail-oriented approach to problem-solving and project management.
- Aptitude for learning new technical concepts and technologies quickly.
Location & details#
- Location: Boston, Massachusetts.
- Term: Winter 2027 (January through April).
- Modality: On-site.
- Employment type: Full-time.
About Boston Properties (BXP)
BXP is a public real estate company based in Boston, Massachusetts. The firm operates across six regions including Boston, Los Angeles, New York, San Francisco, Seattle, and Washington, DC. It focuses on the development and management of workplace properties. The organization currently employs 616 people.
How to get in at Boston Properties (BXP)
Applying early to BXP roles gives you a clear advantage before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and ensure your materials are seen before the pile grows. Reaching out to the right people often beats submitting an application into a queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
