About the role#
We are looking for a Customer Experience Co-Op to join our Customer Experience Strategy team. You will help us improve our brand and commercial experiences across our digital touchpoints. This is a full-time, paid position for the Winter 2027 term. You will work in a hybrid format, balancing time between home and the office.
What you'll do#
- Execute website campaigns for product, brand, and commercial initiatives.
- Assist in the production and maintenance of Bose Stories pages to ensure content remains engaging.
- Manage ongoing content updates, including refreshes and removing expired content.
- Contribute to testing and optimization projects to improve engagement and conversion rates.
- Analyze customer feedback to surface insights and make recommendations.
- Research competitors to identify trends and opportunities to improve the customer experience.
- Develop and refine customer journey maps.
- Support review programs, including review seeding and incentivized reviews.
- Own specific workstreams, manage timelines, and coordinate with cross-functional partners.
What you'll need#
- A Bachelor's degree in Marketing, Communications, Business, Digital Media, or a similar field (in progress or recently obtained).
- Familiarity with digital marketing, web content, or eCommerce concepts.
- Experience with Microsoft Office Suite, Jira, Contentsquare, and Google Analytics.
- Skills in meeting management, program coordination, and workback planning.
- Strong organizational skills and attention to detail.
- Comfort using approved AI tools to improve efficiency.
- Excellent communication skills and a collaborative approach.
- A proactive mindset and the ability to work independently.
Location & details#
- Locations: Atlanta, Georgia or Framingham, Massachusetts.
- Term: Winter 2027 (January 11 through June 25, 2027).
- Work Modality: Hybrid.
- Employment Type: Full-time (40 hours per week).
- Note: Sponsorship is not available for this role.
About Bose Corporation
Bose Corporation manufactures audio equipment for home, automotive, and aviation use. Dr. Amar G. Bose founded the company in 1964. It operates as a privately held business based in Framingham, Massachusetts. The company employs between 5,001 and 10,000 people and focuses on long-term research for audio technology.
How to get in at Bose Corporation
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