About the role#
This is a paid, full-time internship for Winter 2027 based in Edmonton, Alberta. You will work on-site to gain hands-on experience in IT support while contributing to our technical operations.
What you'll do#
- Diagnose and resolve hardware, software, and network issues.
- Support end-users through phone, email, and in-person interactions.
- Install software updates and patches to maintain system health.
- Document IT processes, procedures, and common solutions.
- Train end-users on new technologies and best practices.
- Manage IT inventory, including tracking hardware and software assets.
- Collaborate with the IT team on ongoing projects and initiatives.
What you'll need#
- Current enrollment in a Computer Science, Information Technology, or related degree program.
- Basic knowledge of Windows and macOS operating systems.
- Familiarity with Microsoft Office Suite and common IT tools.
- Ability to troubleshoot technical issues efficiently.
- Strong verbal and written communication skills.
- A willingness to work closely with team members.
Location & details#
- Location: Edmonton, AB
- Term: Winter 2027
- Modality: On-site
- Compensation: $21-$24 per hour, depending on experience and education.
About Black & McDonald Limited
Black & McDonald Limited is a family-owned construction and facilities management company founded in 1921. It provides technical solutions and multi-trade services across North America. The organization employs over 6,500 people and maintains more than 40 offices. Its work spans sectors including electrical construction, renewable services, and utility infrastructure.
How to get in at Black & McDonald Limited
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