About the role#
The Overnight Desk Assistant (NDA) is a part-time student staff member within the Division of Student Affairs. This role supports the residence hall system by maintaining safety, assisting residents, and managing guest access during the overnight hours of 11:00 PM to 7:00 AM. NDAs work closely with Resident Assistants, Community Directors, and Facilities Management to ensure a secure living environment.
What you'll do#
- Monitor and enforce residence hall access and University policies.
- Assist residents with concerns and answer questions from students, families, and staff.
- Check residents in and out of housing assignments using StarRez software.
- Follow lockout protocols, create temporary access cards, and manage administrative key check-outs.
- Compile accurate shift logs and reports.
- Complete bi-weekly online timesheets.
- Attend all scheduled shifts and participate in mandatory staff training in August and January.
What you'll need#
- Current enrollment as an undergraduate or graduate student at American University (minimum 12 credits, maximum 17).
- Cumulative and term GPA of 2.50 or higher.
- Good conduct standing with the university.
- Participation in the Desk Assistant interview process and attendance at one Desk Assistant information session.
Location & details#
- Location: Main Campus, Washington, DC.
- Work Modality: On-site.
- Hours: 8 to 24 hours per week, including weekends, finals, and designated break periods.
- Term: Rolling, 10-month position from August through May.
About American University
American University is a higher education institution based in Washington, DC. Founded in 1893, the school holds a charter from Congress with a focus on public service. It operates several academic divisions including the School of Public Affairs and the Washington College of Law. The university employs between 1,001 and 5,000 people.
How to get in at American University
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