About the role#
This is a full-time, 12-week summer internship based in SeaTac, Washington. You will join the Material Operations team to support projects that impact our business and operations. This role is designed to provide hands-on experience and professional development within the aviation industry.
What you'll do#
- Analyze and document Aircraft on Ground (AOG) processes across 737 and non-737 operations.
- Identify workflow gaps in parts provisioning, logistics execution, vendor coordination, and customer communication.
- Create and maintain documentation, such as process maps, escalation protocols, and Standard Operating Procedures (SOPs).
- Evaluate AOG response and recovery trends to identify process improvement opportunities.
- Support after-action reviews to help reduce aircraft downtime.
- Design and manage performance dashboards to track key metrics like Mean Time to Recover (MTTR), AOG event volume, and vendor responsiveness.
What you'll need#
- Current enrollment in an undergraduate program with at least one semester or quarter remaining after the internship.
- Junior or higher academic standing at the time of application.
- Pursuit of a degree in Supply Chain Management, Business Administration, Engineering, or Data Analytics.
- Proficiency in Microsoft Office tools including Excel, PowerPoint, Word, and Outlook.
- Strong verbal and written communication skills.
- Ability to work effectively in a team environment across multiple stakeholders.
- Authorization to work in the U.S. and a minimum age of 18.
- High school diploma or equivalent.
Preferred qualifications include prior project or coursework in supply chain or procurement, experience with data visualization tools like Power BI or Tableau, and exposure to project management software.
Location & details#
- Location: SeaTac, Washington.
- Term: Summer 2027.
- Compensation: $25.00 per hour.
- Benefits: Includes standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
About Alaska Airlines
Alaska Airlines operates as a public company within the aviation industry. It provides passenger travel, cargo services, and vacation packages. The company maintains its headquarters in Seattle, Washington. It employs over 10,000 people to manage its flight operations and customer service.
How to get in at Alaska Airlines
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