Warranty College Co-op

About the role#

The Warranty College Co-op will support warranty initiatives by analyzing data and investigating field-returned components. This position offers hands-on experience with customer warranty systems, product evaluations, and cross-functional problem-solving within the automotive industry.

What you'll do#

• Analyze customer warranty data to identify trends, track returned components, and monitor metrics such as claim volume, labor codes, and cost impacts.
• Investigate product issues by evaluating warranty claims and identifying potential causes of field failures.
• Conduct hands-on evaluations of field-returned components, including product teardowns and failure analysis.
• Collaborate with cross-functional teams, including Product Engineering, Metallurgical Engineering, Gear Lab Engineering, and Quality.
• Document root cause analysis and corrective action plans.
• Prepare reports and presentations to communicate warranty trends, investigation results, and product performance data to stakeholders.

What you'll need#

• Currently pursuing a degree in Mechanical Engineering or a related field.
• Graduation date of December 2027 or later.
• Minimum 3.0 GPA.
• Ability to work 25 hours per week on a year-round basis.
• Interest in pursuing a career in the automotive industry.
• Technical or industrial knowledge and experience is preferred.

Location & details#

• Location: Detroit, Michigan.
• Work Modality: On-site.
• Employment Type: Full-time (25 hours per week).
• Compensation: Paid position.