About the role#
This role supports a remote education company that specializes in live SAT preparation. You will act as a Business Support Virtual Assistant, balancing backend administrative tasks with direct student communication. The work is split approximately 60 percent administration and 40 percent student-facing support. You will receive training on the company systems, diagnostic processes, and communication standards.
What you'll do#
- Review student diagnostics and pre-class work to identify missing information or learning needs.
- Create and send individualized homework lists based on student progress and schedules.
- Track student progress across gradebooks, progress reports, and Google Classroom.
- Follow up with students regarding missing work, corrections, and upcoming deadlines.
- Support student onboarding by organizing materials and assisting with system access.
- Complete pre-course checks and prepare operational documents.
- Assist with mock exams, including proctoring, reviewing submissions, and grading.
- Monitor student chats and respond to routine questions from students and parents using established templates.
- Troubleshoot student issues and escalate complex concerns to the team.
- Document issues and participate in team meetings and process-improvement initiatives.
What you'll need#
- Previous experience in administrative, back-office, executive assistant, or business-support roles.
- Excellent written and spoken English and Spanish.
- Proficiency in Google Workspace, including Sheets, Docs, Gmail, Drive, and Google Classroom.
- Strong data-entry, recordkeeping, and document-management skills.
- Experience supporting students, education, tutoring, or training environments is a plus.
- Ability to follow detailed instructions, maintain accurate records, and review information carefully.
- Customer-service experience is strongly preferred.
- Reliable internet access and a computer capable of working across multiple online platforms.
Location & details#
- This is a fully remote position.
- You must be available to work on Sundays, Wednesdays, and Fridays, with two additional flexible shifts per week.
- The expected schedule is approximately 9:00 AM to 5:00 PM ET.
- This is a full-time independent contractor engagement of 30 to 40 hours per week.
About 20four7VA
20four7VA is a remote staffing agency based in Berlin, Maryland. Founded in 2010, the company connects businesses with offshore talent for roles in administration, ecommerce, and creative support. It currently employs 176 people. The firm provides staffing solutions to over 3,000 companies across the globe.
How to get in at 20four7VA
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