IT Intern

About the role#

This entry-level IT Internship is primarily based in the IT Help Desk, with additional exposure to Systems Support, Information Security, and Systems Administration. The program is designed to provide a well-rounded experience within the banking industry.

What you'll do#

• Provide end-user technical support via telephone, in-person, and remote tools.
• Manage assigned tickets to meet service level commitments, escalating issues as necessary.
• Assist with the installation, maintenance, and support of PCs, laptops, printers, and peripheral equipment.
• Offer technical support for bank phone systems.
• Travel to various company locations during business hours, with potential for additional travel for special projects.

What you'll need#

• High School diploma.
• Current enrollment in a 4-year institution with junior standing or higher.
• Pursuing a bachelor’s degree in a technology-related field, such as Computer Science, Computer Engineering, or Cybersecurity.
• Basic knowledge of information security standards and relevant industry regulations.
• Proficiency in Microsoft Office products and the ability to learn new software.
• Ability to perform physical tasks such as bending, squatting, and crawling to install equipment.

Location & details#

• Location: Mountlake Terrace, Washington.
• Term: Summer 2026.
• Modality: On-site, full-time.
• Compensation: Paid position ($20.00 hourly).