About the role#
This internship provides experience in ticket sales, customer service, and CRM management. You will learn the business of putting fans in the stands and develop skills relevant to the sports industry. This is a full-time, paid summer role.
What you'll do#
- Assist fans with ticket purchases, package options, and questions by phone, in person, and on game days.
- Manage the ticket window and will-call operations.
- Maintain accurate customer information in CRM systems.
- Run ticketing reports and assist with database management.
- Prospect and conduct outbound calling to potential customers.
- Work toward individual and organizational ticket sales goals.
- Develop relationships with existing ticket holders by answering questions and troubleshooting issues.
- Promote and sell group outings, picnics, and premium experiences to community groups and families.
What you'll need#
- Enrollment in a degree program related to Business Administration, Marketing, or Communications.
- An energetic and motivated personality.
- Strong initiative and reliability.
- An interest in sports sales, business development, customer experience, account management, or sports administration.
Location & details#
- Location: Fond du Lac, Wisconsin.
- Term: Summer 2027 (May 10 through August 13).
- Modality: On-site, full-time commitment including nights, weekends, and all home games.
About Wisconsin Timber Rattlers
The Wisconsin Timber Rattlers operate as a professional baseball team based in Appleton. The organization functions as the Midwest League affiliate of the Milwaukee Brewers. Their operations include hosting baseball games, concerts, and private events like banquets and weddings. The franchise traces its history in Appleton baseball back to 1891.
How to get in at Wisconsin Timber Rattlers
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