About the role#
The Center for Social Justice (CSJ) is seeking a student to provide administrative and communications support for its legal programs. You will work with the CSJ Director, staff, law students, and volunteers to help run free legal services for the community. This role requires sound judgment and strict confidentiality while managing multiple priorities.
What you'll do#
- Manage incoming and outgoing communications via phone and email.
- Conduct client intake, eligibility screening, and referral coordination.
- Schedule appointments and handle case-related administrative tasks.
- Log data accurately in client management software.
- Process incoming mail and court intakes.
- Maintain a referral sheet for legal and social services.
- Run CSJ social media accounts on Instagram and LinkedIn.
- Create content for social media, the website, and newsletters.
- Coordinate with university communications and marketing teams.
- Update the CSJ alumni database to keep stakeholders engaged.
- Advertise events and services, and attend clinics when possible.
What you'll need#
- Current enrollment as a student, preferably in Communications, Marketing, or Business Administration.
- Ability to communicate professionally, compassionately, and respectfully.
- High motivation and the ability to manage multiple priorities.
- Commitment to maintaining strict confidentiality.
Location & details#
- Location: Springfield, Massachusetts.
- Work Modality: On-site.
- Schedule: Approximately 18 to 20 hours per week.
- Compensation: $15.00 to $25.00 per hour.
- Term: Rolling.
About Western New England University
Western New England University operates as an educational institution based in Springfield, Massachusetts. It was established in 1919 and currently maintains a campus on Wilbraham Road. The university employs over 1,200 people. It serves a student body focused on academic and professional development.
How to get in at Western New England University
Securing an internship at Western New England University requires staying ahead of the applicant pool. Intern Insider sends an instant alert the moment a role is published, allowing you to apply among the first before the pile grows. Early applicants often receive more attention from hiring teams. You can also use Intern Insider to surface the specific recruiters behind these roles. Reaching out directly to ask about a position or a referral often improves your response rate compared to submitting an application into a general queue.
