About the role#
The Student Financial Services Specialist joins the Financial Aid Department at Warner University. This role manages financial aid packaging and billing while guiding students and families through financing options. You will work on-site in Lake Wales to ensure students receive the support needed to navigate their educational funding.
What you'll do#
- Oversee financial aid for new and returning students.
- Determine eligibility and award federal, state, and institutional funds.
- Ensure all processes follow federal and state regulations, audit requirements, and university discount targets.
- Advise students and parents on payment plan options.
- Provide customer service for processing and packaging issues, including answering questions and counseling students.
- Participate in university orientation events and Royal Registration activities.
- Collaborate with other departments to support recruitment and retention efforts.
- Maintain process efficiencies within the department.
What you'll need#
- A Bachelor's degree.
- Experience in financial aid within higher education, including awarding aid and understanding regulations.
- Strong customer service skills and a professional demeanor.
- High level of interpersonal skills to manage confidential situations and documentation.
- Meticulous attention to detail and the ability to organize and multi-task.
- Proficiency with computer software and comfort using Windows applications.
- Support for Warner's mission, vision, and core values.
- Commitment to a Christian lifestyle and character consistent with biblical models.
Location & details#
- Location: Lake Wales, Florida.
- Modality: On-site.
- Schedule: Monday through Friday, with additional hours required for university events.
- Status: Full-time.
About Warner University
Warner University is a private institution based in Lake Wales, Florida. Founded in 1968, the school serves nearly 1,200 students from various states and countries. It offers over 35 undergraduate majors and four graduate programs. The campus includes eleven buildings and provides both in-person and online instruction.
How to get in at Warner University
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