About the role#
This student assistant position supports the IMT-Customer Support department. You will work on-site to help maintain the computing environment for staff.
What you'll do#
- Resolve PC support and help desk calls.
- Troubleshoot computer problems.
- Install new hardware, including computers and printers.
- Assist employees with general computer-related issues.
- Support projects such as department moves and hardware or software upgrades.
What you'll need#
- Current enrollment as an undergraduate or graduate student.
- Basic computer knowledge.
Location & details#
- Location: Syracuse, New York.
- Schedule: Monday through Friday, 8:00am to 4:30pm.
- Hours: Maximum of 29 hours per week.
- Employment type: Per diem.
About Upstate Medical University
Upstate Medical University operates as an academic medical center in Syracuse, New York. The organization manages multiple facilities including Upstate University Hospital and the Upstate Golisano Children's Hospital. It focuses on medical education, biomedical research, and patient care. As the largest employer in the region, the institution maintains a staff of over 13,000 people.
How to get in at Upstate Medical University
Securing an internship at Upstate Medical University requires a proactive approach to their application cycles. Because they are a major regional employer, their roles attract significant interest. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. Reaching out to the right people often makes the difference between a stalled application and an interview. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.



