About the role#
The Student Financial Services Specialist serves as a business analyst, bridging the gap between student financial functional needs and technical solutions. This role focuses on improving business efficiencies through data analysis, system maintenance, and cross-departmental collaboration with Enrollment Management and IT divisions.
What you'll do#
- Support student financial information systems, including annual updates, system testing, and daily production schedules.
- Complete data analytics and reporting for federal, state, and institutional requests.
- Design and maintain custom user reports for departmental needs.
- Collaborate with the Compliance team to ensure regulatory compliance and operational efficiency.
- Manage the life cycle of office computer hardware and software, including troubleshooting operating system and network issues.
- Maintain confidentiality and secure student records while advising on FERPA compliance and data privacy.
- Create documentation and provide training to end users regarding system features.
What you'll need#
- Bachelor's degree with two years of experience, an Associate's degree with four years of experience, or a combination of education and experience totaling six years.
- Demonstrated experience creating SQL code.
- Ability to troubleshoot basic hardware and operating system issues.
- Effective oral and written communication skills.
- Experience with PL/SQL.Net, and Drupal is considered helpful.
Location & details#
- Location: Durham, New Hampshire
- Work Modality: On-site
- Position Type: Full-time
- Pay Range: $23.01 - $38.03 per hour
