About the role#
The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams operate efficiently across markets. As the business scales, we address complex challenges in network design, operational efficiency, and service quality. This internship offers hands-on exposure to e-commerce logistics, carrier performance management, and data-driven continuous improvement.
What you'll do#
- Track and analyze carrier operational performance across middle-mile and linehaul networks.
- Prepare carrier performance reviews, issue summaries, and follow-up action trackers.
- Document and maintain SOPs for linehaul dispatch, execution, and exception management.
- Partner with operations teams to collect feedback on SOP rollout, training, and adoption.
- Gather feedback from dispatchers and operations teams to identify and summarize pain points.
- Translate operational issues into clear process or system improvement requests.
- Support product, engineering, and analytics partners by preparing requirement summaries and pilot feedback.
- Monitor performance metrics to identify trends and improvement opportunities.
- Assist with peak readiness, surge planning, and network change management.
- Participate in cross-functional meetings and track project timelines and success metrics.
What you'll need#
- Currently pursuing a Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, Data Analytics, Industrial Engineering, or a related field.
- Strong interest in e-commerce logistics, fulfillment operations, and transportation.
- Proficiency in Excel or Google Sheets with the ability to organize and analyze data.
- Strong communication skills and the ability to work with cross-functional teams.
- Self-motivated, fast learner, and comfortable in a busy environment.
- Previous internship, project, or coursework experience in logistics, supply chain, operations, consulting, or data analytics is preferred.
- Familiarity with dashboards or BI tools like Tableau, Power BI, or Looker.
- Basic SQL or data analytics skills.
- Familiarity with transportation management systems, routing tools, or logistics optimization concepts.
Location & details#
- Location: Middlesex, New Jersey, United States.
- Term: Summer 2027.
- Work Modality: On-site.
- Employment Type: Full-time internship.
- Compensation: $23.75 per hour.
About TikTok
TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.
How to get in at TikTok
Landing an internship at TikTok requires speed because early applicants often get seen before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first. This gives you a better chance of your resume being reviewed while the team is still actively filling the position. You should aim to be one of the first people to submit your materials. Reaching out to the right person can also improve your chances of getting a response. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the role or a referral. This direct approach often works better than waiting for a response from a general application queue.
