About the role#
The Physical Security Systems & Technology team manages the maintenance and improvement of security systems across the Americas region. As a Project Intern, you will support vendor management, project delivery, and system operations. This role provides hands-on experience with real-world security infrastructure and project coordination.
What you'll do#
- Schedule vendor service visits and confirm technician arrival times, site access, and parts availability.
- Track project schedules and follow up to ensure work is completed as planned.
- Maintain project documentation, turnover packages, and meeting action items.
- Monitor break-fix ticket queues and track repair progress for door issues.
- Verify vendor visit outcomes, parts used, and the quality of ticket closures.
- Flag aging tickets and performance risks.
- Compile service metrics, SLA data, and vendor scorecards for leadership reports.
- Reconcile vendor invoices against purchase orders and project scope.
- Coordinate meetings, take notes, and support market research on security vendors.
- Help organize tender and RFP documentation.
What you'll need#
- Current enrollment in an Undergraduate degree program in Business Administration, Operations Management, Security Management, or a related field.
- Ability to work onsite at least 3 days per week for a minimum of 3 months.
- Strong organizational skills and attention to detail.
- Proficiency with spreadsheets and data organization tools.
- Clear communication skills for coordinating with internal teams and external vendors.
- Experience using AI tools for documentation and data analysis.
- An interest in physical security technology, systems operations, or project management.
- Familiarity with networking, low-voltage systems, or data visualization is a plus.
Location & details#
- Location: San Jose, California.
- Modality: On-site.
- Employment: Full-time internship.
- Compensation: $25 per hour.
About TikTok
TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.
How to get in at TikTok
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