About the role#
The Expo Group is hiring an IT Intern to join the Technology Operations team in Irving, Texas. This hybrid position provides hands-on experience with help desk support, equipment configuration, and general technology maintenance. You will work with a team to support employees across office and remote environments.
What you'll do#
- Monitor, troubleshoot, and escalate support requests using Zendesk.
- Help with employee onboarding and offboarding, including account provisioning and equipment setup.
- Troubleshoot hardware, software, connectivity, and peripheral issues.
- Configure and maintain laptops, printers, and other IT equipment.
- Document support activities while following company data security policies.
- Work with the Technology Operations team on daily support tasks and projects.
What you'll need#
- Current enrollment in a degree program for Computer Science, Information Technology, or a related field.
- Familiarity with Windows operating systems, Microsoft Office 365, and basic networking.
- Ability to troubleshoot hardware and software issues.
- Comfort handling IT equipment, including the ability to lift and carry 10 to 40 pounds.
- Previous IT support experience is helpful but not required.
- Ability to pass a drug test prior to employment.
Location & details#
- Location: Irving, Texas.
- Work Modality: Hybrid.
- Status: Full-time, paid internship.
- Term: Rolling.
About The Expo Group
The Expo Group provides event services for exhibitions, trade shows, and conventions. Founded in 1991, the company helps organizations manage attendee, exhibitor, and sponsorship revenue. It maintains a workforce of 359 employees. The firm operates out of its headquarters in Irving, Texas, and maintains additional offices in cities including Chicago, Las Vegas, and Alexandria.
How to get in at The Expo Group
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