About the role#
The Technology Intern works within the Technology Department to provide hands-on support for end-user technology, live events, and daily IT operations. This role offers exposure to cybersecurity, infrastructure, and networking initiatives while assisting staff across multiple locations. You will gain practical experience in a service-oriented environment by supporting both frontline technical needs and large-scale organizational activities.
What you'll do#
- Provide first-line technical support for hardware, software, and connectivity issues.
- Assist with device setup, deployment, troubleshooting, and replacement.
- Manage user onboarding and offboarding tasks, including equipment preparation.
- Create and maintain technical documentation and support guides.
- Provide on-site technical assistance during games and events, including setup, teardown, and post-event validation.
- Participate in after-hours or weekend support for major events.
- Assist with cybersecurity awareness initiatives, asset inventory, and access control processes.
- Observe activities related to endpoint security, identity management, and compliance tracking.
- Shadow infrastructure and network team members during maintenance and upgrades.
- Perform basic network connectivity checks, equipment staging, and cabling support.
- Escalate complex issues to senior team members.
What you'll need#
- Current enrollment in or recent graduation from a program in Information Technology, Computer Science, Cybersecurity, or a related field.
- Interest in IT support, cybersecurity, and infrastructure technologies.
- Familiarity with Windows or macOS environments.
- A strong customer service mindset and a willingness to learn.
- Effective communication skills for interacting with both technical and non-technical users.
- Ability to work in live operational settings and adapt to non-standard schedules.
Location & details#
- Location: Charlotte, North Carolina.
- Work Modality: On-site.
- This is a paid, full-time internship with a rolling term.
- Physical requirements include lifting up to 60 pounds, working on ladders, using power tools, and walking throughout the facility for extended periods.
- The role requires availability for nights, weekends, and holidays to support stadium events and may involve driving between company facilities.
About Tepper Sports & Entertainment
Tepper Sports and Entertainment owns and operates the Carolina Panthers and Charlotte Football Club. Based in Charlotte, North Carolina, the company manages Bank of America Stadium. It hosts professional football, soccer matches, and large concert events. The organization employs between 201 and 500 people.
How to get in at Tepper Sports & Entertainment
Securing an internship at Tepper Sports and Entertainment requires speed because roles in professional sports often attract high volumes of applicants. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first and ensures your resume is seen before the pile grows. Applying early is a practical advantage in this competitive field. You can also improve your chances by reaching out to the recruiters behind these roles to ask about the position or a referral. Intern Insider surfaces the specific recruiters for Tepper Sports and Entertainment, which materially improves your response rates compared to submitting an application into a general queue.
