About the role#
We are looking for a student to join our Infrastructure and Technology team. This part-time position provides operational and technical support across our computer operations, service center, and workstation services. You will assist with production processing, end-user support, and general maintenance of our IT environment while following established procedures.
What you'll do#
- Monitor job scheduling systems to identify late, failed, or incomplete processes and help resolve these issues.
- Operate and maintain the computer room and peripheral equipment, reporting any issues to the appropriate staff.
- Provide tier-one technical support through phone, walk-in, or web channels.
- Document and route incidents using our ticket tracking system.
- Collaborate with IT teams on workload requests and operational tasks.
- Update documentation and procedures as needed.
- Maintain awareness of system status and assist with daily operational reporting.
What you'll need#
- Current enrollment in a degree program for information technology, computer science, or a related field.
- Proficiency with Microsoft Office programs and standard desktop tools.
- Ability to follow established security practices, endpoint protection standards, and system configuration guidelines.
- Capability to handle and preserve confidential information.
- Ability to work independently and within a team, while meeting deadlines with minimal direct supervision.
Location & details#
- Location: Columbus, Ohio.
- This is an on-site, part-time role working 25 to 29 hours per week based on your school schedule.
- This position is paid and does not offer visa sponsorship.
About STRS Ohio
The State Teachers Retirement System of Ohio provides retirement and healthcare benefits to public educators. Founded in 1920, the organization is based in Columbus. It manages investment assets worth 96.9 billion dollars. The system serves more than 500,000 active and retired members.
How to get in at STRS Ohio
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