Ticketing Operations Internship

St. Cloud Rox Baseball Club logo

St. Cloud Rox Baseball Club

2-10 employeesSt Cloud, MinnesotaSpectator Sports
Actively hiringPaidSummer 2027Spectator Sports
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About the role#

The St. Cloud Rox Baseball Club is seeking a Ticketing Operations intern for the Summer 2027 season. This is a full-time, paid, on-site internship based in St. Cloud, Minnesota. The position runs from May through mid-August and offers hands-on experience in the sports industry. We are happy to work with you to fulfill requirements for college credit.

What you'll do#

  • Oversee daily ticket office operations and manage ticket inventory.
  • Sell tickets to fans at the window and over the phone.
  • Process, print, and distribute group ticket orders.
  • Organize and process daily online will-call orders.
  • Answer incoming phone calls and assist customers with questions.
  • Support the Rox Reading Program by managing materials and communicating with participants.
  • Maintain membership lists for the Rox Kids Club.
  • Set up and take down the game-day ticket booth, including transporting equipment.
  • Maintain knowledge of our ticketing system, pricing, and ballpark layout.
  • Assist with ballpark setup and cleanup before and after games.
  • Provide support to other departments, such as merchandise or game-day promotions, as needed.

What you'll need#

  • A positive attitude and a strong drive to succeed.
  • An enthusiastic personality and the ability to work well in a team.
  • Strong communication and customer service skills.
  • Self-motivation and high organizational standards.
  • Basic computer skills.
  • Availability to work all Rox home games, including nights and weekends.
  • Majors in Business Administration, Marketing, Communications, or related fields are welcome.

Location & details#

  • Location: St. Cloud, MN.
  • Term: Summer 2027 (May to mid-August).
  • Modality: On-site.
  • Compensation: Paid internship.

About St. Cloud Rox Baseball Club

The St. Cloud Rox Baseball Club operates as a spectator sports organization. It is a member of the Northwoods League. The team is based in St. Cloud, Minnesota. It was established in 2012. The organization maintains a staff of 2 to 10 employees.

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