Alternance- Business Operations Analyst

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Silae

201-500 employeesAix-en-Provence, Provence-Alpes-Côte d'AzurSoftware Development
Actively hiringPaidRemote-friendlySoftware Development
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About the role#

This is a full-time, paid internship (alternance) focused on Business Operations. You will join our team to help refine our sales and marketing processes, improve productivity, and support cross-functional projects. This role is remote and operates on a rolling basis.

What you'll do#

  • Partner with sales and marketing teams to structure workflows and remove bottlenecks.
  • Manage and optimize Salesforce processes while maintaining high data quality.
  • Act as the primary support contact for sales staff regarding process questions or system bugs.
  • Produce clear sales performance reports using Excel and Salesforce.
  • Conduct ad hoc analyses, including KPI tracking, pipeline reviews, and performance segmentation.
  • Collaborate with product, marketing, and customer service teams on strategic projects to boost revenue and operational efficiency.
  • Foster communication between departments by promoting shared methods for performance analysis and innovation.

What you'll need#

  • Previous experience in consulting, sales operations, or Salesforce administration within a startup or scale-up environment.
  • Proficiency with Salesforce or another CRM platform.
  • Strong interest in data and advanced Excel skills.
  • Familiarity with or curiosity about sales and marketing tools such as Salesloft, Pardot, and Aircall.
  • Interest in AI tools like Notion and Dust.
  • Strong interpersonal skills to lead meetings and communicate effectively with executives.
  • SQL and Power BI skills are considered a plus.

Location & details#

  • Work modality: Remote.
  • Employment type: Full-time.
  • Term: Rolling.

About Silae

Silae develops software for payroll and human resources management. The company provides digital tools for businesses to handle compliance and administrative tasks. It operates from its headquarters in Aix-en-Provence. The organization employs over 500 people and serves nearly one million companies.

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