About the role#
Scout is hiring a Growth & Operations Intern to assist with customer operations, content creation, research, and marketing. This is a hands-on position for someone who is detail-oriented and comfortable turning messy ideas into clear outputs. You will work directly with the founding team to improve internal operations and increase external visibility.
What you'll do#
Growth & Marketing#
- Draft and publish LinkedIn posts for the Scout company page and founder profiles.
- Turn customer insights, industry observations, and internal research into clear content.
- Research trends in retail, grocery, CPG, and AI.
- Create thought leadership content regarding retail operations, AI automation, back-office workflows, and margin improvement.
- Support SEO and GEO efforts, including keyword research and content optimization.
- Track content performance and maintain a content calendar.
Operations & Research#
- Support customer onboarding by organizing files, data, portals, and reports.
- Clean, review, and structure retail data for analysis and product workflows.
- Assist with recurring customer operations, including report generation, QA, and issue tracking.
- Research retailers, brands, and market segments to support sales and product strategy.
- Document internal processes and identify bottlenecks to suggest automation or simplification.
- Support ad hoc projects across sales, customer success, product, marketing, and operations.
What you'll need#
- Strong writing skills with the ability to make complex ideas sharp and clear.
- High taste in content and extreme attention to detail.
- Ability to learn quickly and operate with incomplete information.
- High agency and a reliable, organized approach to work.
- Genuine curiosity about startups, AI, retail, operations, software, or B2B marketing.
- No ego regarding manual work.
Nice to have#
- Experience with LinkedIn, blog writing, or content creation.
- Familiarity with SEO, GEO, keyword research, or tools like Google Search Console, Ahrefs, and Semrush.
- Experience with Excel, Google Sheets, Airtable, SQL, or basic data analysis.
- Prior experience in startups, retail, operations, consulting, or customer-facing roles.
- Interest in AI tools and workflow automation.
- Ability to work in person in San Francisco.
Location & details#
- This is a paid, full-time internship.
- The role is remote, though the ability to work in San Francisco is a plus.
- We are accepting applications on a rolling basis.
About Scout
Scout provides clinical trial support services including meeting planning, patient travel logistics, and reimbursement programs. Founded in 1995, the company operates from its headquarters in Dallas, Texas. It maintains a global presence with staff supporting pharmaceutical and biotechnology clients across more than 100 countries. The organization employs approximately 230 people.
How to get in at Scout
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