About the role#
As a Samsung Care AI Data Analytic Intern, you will work with the field service team to improve customer experience and refine service processes. You will participate in active projects, observe professional workflows, and conduct research to support team objectives. This is a full-time, on-site internship based in Plano, Texas.
What you'll do#
- Apply machine learning techniques to solve complex data problems.
- Use natural language processing to generate data-driven insights.
- Build predictive models to forecast trends and outcomes.
- Support data engineering projects with a focus on data quality and integrity.
- Monitor key performance indicators and analyze customer feedback.
- Implement process improvements based on data findings.
- Collaborate with sales and other internal teams to support customer experience initiatives.
What you'll need#
- Current enrollment in a bachelor's or master's program in Computer Science, Data Science, Statistics, Mathematics, or a related quantitative field.
- A strong academic record, such as a GPA of 3.0 or higher.
- Essential proficiency in Python, including libraries like NumPy, Pandas, and Scikit-learn.
- Experience with SQL for data handling.
- Understanding of core machine learning concepts including supervised and unsupervised learning, regression, and clustering.
- Experience with deep learning libraries such as TensorFlow or PyTorch.
- Ability to perform data wrangling and cleaning, including experience with Spark or Hadoop for large datasets.
- A solid grasp of linear algebra, calculus, and statistics.
- Familiarity with LLMs, NLP, or Reinforcement Learning is a plus.
- Previous technical or professional experience is preferred.
Location & details#
- Location: Plano, Texas.
- Employment Type: Full-time, on-site.
- This position does not offer immigration sponsorship.
About Samsung Electronics
Samsung Electronics operates in the computers and electronics manufacturing industry. The company produces smartphones, televisions, semiconductors, and home appliances. It also develops medical devices and LED solutions. Founded in 1969, the organization maintains a global presence with headquarters in Suwon-Si, Gyeonggi-Do. It employs over 10,000 people.
How to get in at Samsung Electronics
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