About the role#
As a NOC Associate Intern, you will gain hands-on experience in a 24/7 Network Operations Center. You will work alongside experienced technicians and engineers to support network monitoring, troubleshoot technical issues, and ensure smooth operations. This is a paid, part-time internship with a rolling term.
What you'll do#
- Monitor network systems and respond to alerts in real time.
- Process maintenance requests and determine dispatch needs.
- Provide 1st and 2nd level phone support for NMS tickets.
- Troubleshoot basic hardware, software, and connectivity issues.
- Manage and escalate tickets as needed.
- Assist with outage coordination and customer communication.
- Support configuration and troubleshooting of SageNet products and services.
- Document actions and maintain accurate ticket records.
What you'll need#
- Current enrollment in your first or second year at a technical school.
- Ability to manage tasks effectively.
- Ability to work under the guidance of more experienced NOC technicians.
Location & details#
- Location: Tulsa, Oklahoma.
- Work Modality: Hybrid.
- Training: Initial training is required Monday through Friday from 5 PM to 8 PM CT.
- Schedule: Flexible hours between 7 AM and 8 PM CT, coordinated with your school schedule.
About SageNet
SageNet provides managed network services, digital signage, and connectivity solutions for distributed enterprises. Founded in 1981, the company supports retail, financial, and restaurant brands across more than 430,000 endpoints. It operates from its headquarters in Tulsa and maintains regional offices in Atlanta, Toronto, and Washington, D.C. The company employs over 700 people and manages critical infrastructure through its own network and security operations centers.
How to get in at SageNet
Applying early gives you a distinct advantage at SageNet because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first before the pile grows. This keeps you ahead of the crowd while you navigate the application process. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind SageNet roles so you can contact them directly to ask about the position or a referral. Making that connection shows initiative and helps you stand out from the standard queue.
