About the role#
The Rockford Rivets are hiring Ticket Sales Interns for the Summer 2027 season. You will work directly with the Assistant General Manager to manage the box office and improve the fan experience at Rivets Stadium. This is a full-time, paid, on-site role that requires availability for all 36 home games and various external events throughout the summer.
What you'll do#
- Enter customer data into the CRM and ticketing system.
- Call local businesses and organizations to generate ticket sales leads.
- Handle general ticket sales and fulfill orders.
- Print and deliver group tickets.
- Create ticket promotions and plan special events.
- Staff the information booth on game days.
- Assist with pre-game and post-game ballpark cleanup.
- Provide customer service and act as a liaison for fans.
- Scan tickets and generate reports to track usage.
What you'll need#
- Current enrollment as an undergraduate or graduate college student.
- Ability to work a flexible schedule including nights and weekends.
- Comfort with cold calling.
- Strong time management skills and attention to detail.
- Excellent written and oral communication skills.
- Ability to follow directions and complete assigned tasks.
- A positive attitude and creative approach to problem-solving.
- Previous experience with ticketing systems is helpful but not required.
Location & details#
- Location: Loves Park, Illinois.
- Term: Summer 2027.
- This is a paid, on-site internship.
About Rockford Rivets
The Rockford Rivets operate as an expansion team within the Northwoods League. This summer collegiate baseball league focuses on the development of college players. The organization maintains a base in Loves Park, Illinois, and employs between 11 and 50 people. It functions as a privately held entity within the spectator sports industry.
How to get in at Rockford Rivets
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