About the role#
PROtect is looking for an IT Intern to join the Operations and Systems Support team in Wichita. This role provides hands-on experience with help desk support, business systems, and employee onboarding. You will work alongside experienced team members, receive training, and contribute to projects that support employees across the company. This is a paid, full-time position with a rolling term.
What you'll do#
- Manage the PROtect Help Desk by entering, tracking, and monitoring incoming requests.
- Provide first-level support for technical issues and escalate complex items when needed.
- Document solutions and ensure support requests are closed out properly.
- Assist with setting up employee accounts, maintaining user records, and supporting new hire onboarding.
- Maintain company systems by updating records and checking information for accuracy.
- Perform system testing and quality checks during updates.
- Create training materials, such as written instructions and short videos.
- Assist internal departments with data entry, file maintenance, and basic reports.
- Handle general office tasks, including answering the phone, coordinating meetings, and managing travel arrangements or supplies.
What you'll need#
- Current enrollment in or recent graduation from a college or university program in Information Technology, Computer Science, Information Systems, Business, or a related field.
- Basic working knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint.
- Strong communication and customer service skills.
- Organizational skills with a high level of attention to detail.
- Ability to manage multiple tasks within a team environment.
- A willingness to learn, ask questions, and accept feedback.
- Ability to document work and follow established processes.
- A dependable, accountable, and proactive approach to work.
Location & details#
- Location: Wichita, KS, USA
- Modality: On-site
- Employment type: Full-time, paid internship
- Sponsorship: Not available
About PROtect LLC
PROtect LLC provides reliability, risk, and compliance services to industries including refining, petrochemicals, and manufacturing. The company focuses on areas like safety, environmental compliance, and mechanical integrity. Founded in 2020, it maintains a national presence with headquarters in Wichita, Kansas. The organization employs nearly 400 people across multiple office locations.
How to get in at PROtect LLC
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