About the role#
The IT Intern supports our Information Technology team with daily technical support, system maintenance, user access, and equipment setup. You will gain hands-on experience with enterprise technology, IT service delivery, and cybersecurity practices while helping maintain a reliable technology environment.
What you'll do#
- Provide first-level support for hardware, software, and system issues.
- Help employees with password resets, account access, and basic troubleshooting.
- Configure and maintain laptops, desktops, printers, and mobile devices.
- Document support requests and resolutions in the IT service management system.
- Assist with user account administration and permission reviews.
- Support workstation imaging, software deployment, and equipment inventories.
- Participate in projects involving network, server, cloud, or collaboration technologies.
- Support cybersecurity awareness initiatives and monitor security alerts.
- Assist with access-control reviews and compliance-related activities.
- Help test new technology solutions and system enhancements.
- Support business applications like Microsoft 365.
- Create and update user guides, process documentation, and training materials.
What you'll need#
- You must be at least 18 years old.
- You are a rising senior enrolled in an accredited college or university program.
- You have a minimum 2.5 GPA.
- You are pursuing a degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering, Data Analytics, or a related field.
- You have a working knowledge of Microsoft Windows and Microsoft 365.
- You have a basic understanding of computer hardware, software, networking, and troubleshooting.
- You can explain technical information clearly to others.
- You possess strong analytical, problem-solving, and organizational skills.
- You can manage multiple tasks while protecting confidential information.
- You work well both independently and as part of a team.
Location & details#
- This is a full-time, paid internship based in Atlanta, Georgia.
- The role follows a hybrid work model.
- The position term is rolling.
About Paradies Lagardère
Paradies Lagardère operates as the North American division of Lagardère Travel Retail. Founded in 1960, the company manages retail and dining concessions within airports and railway stations. Its portfolio includes travel essentials, duty-free shops, and restaurant concepts. The organization is based in Atlanta, Georgia, and employs over 10,001 people.
How to get in at Paradies Lagardère
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