Merchandise Operations Internship

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Norfolk Admirals

Committed to the legacy of betterment in the Hampton Roads community with great hockey and lasting partnerships

51-200 employeesFounded 1989Norfolk, VirginiaSpectator Sports
Actively hiringPaidSpring 2027Spectator Sports
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About the role#

The Norfolk Admirals are offering a Merchandise Operations Internship for the Spring 2027 semester. This role provides hands-on experience in professional sports merchandise, e-commerce, and game day operations. You will support the department with daily inventory tasks and take a lead role during home games at Scope Arena. This is a paid position intended for students who can receive academic credit.

What you'll do#

  • Organize, track, and maintain inventory levels.
  • Fulfill and ship online orders using Shopify.
  • Assist with e-commerce operations and product listings.
  • Receive and restock incoming shipments.
  • Prepare merchandise displays and organize storage areas.
  • Attend all Norfolk Admirals home games from January through April 2027.
  • Set up, operate, and break down merchandise stands at Scope Arena.
  • Process customer transactions and provide service during games.
  • Coordinate and direct merchandise staff and other interns on game days.
  • Monitor stock during games and restock stands as needed.
  • Manage sales records and assist with postgame inventory counts.
  • Help with specialty releases, theme nights, and promotional sales.

What you'll need#

  • Enrollment in a college program that provides academic credit for the internship.
  • Location in or near the Norfolk/Virginia Beach area.
  • Availability to work all home games, including evenings and weekends.
  • Interest in sports business, retail, or operations.
  • Strong communication, organizational, and time management skills.
  • Ability to work independently and as part of a team.
  • Willingness to learn Shopify and Shopify POS systems.
  • Leadership skills and the initiative to take on responsibilities.
  • Ability to lift, carry, and move boxes of merchandise.
  • Professional attitude and a strong work ethic.

Location & details#

  • This internship is located in Norfolk, Virginia.
  • The position is on-site.
  • The term runs from January 2027 through April 2027.
  • This is a paid internship.

About Norfolk Admirals

The Norfolk Admirals are a professional ice hockey team based in Norfolk, Virginia. Founded in 1989, the organization competes in the ECHL and serves the Hampton Roads region. The team has secured three ECHL championships and one American Hockey League championship throughout its history. It currently operates with approximately 59 employees under private ownership.

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