About the role#
The Product Development Intern supports the design and implementation of operational and customer-focused solutions. You will work with cross-functional teams to identify process improvements, document requirements, and contribute to scalable business solutions. This role offers exposure to product strategy, project management, and data-driven decision-making.
What you'll do#
- Research, analyze, and document business and customer requirements.
- Support product development and process improvement initiatives.
- Analyze operational workflows to recommend optimization opportunities.
- Collaborate with stakeholders across Operations, Customer Solutions, and Product teams.
- Track project milestones, metrics, and deliverables.
- Prepare presentations, reports, and recommendations for leadership review.
- Participate in testing, feedback collection, and solution implementation.
- Use data and customer insights to support decision-making.
- Contribute to projects aligned with the VISION2030 strategic goals.
- Research industry trends and emerging technologies.
What you'll need#
- Current enrollment in an associate, undergraduate, or graduate program at a college or university.
- Legal eligibility to work in the United States for the duration of the internship.
- Proficiency in Microsoft Office, specifically Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- Ability to organize tasks and manage competing priorities.
- Capacity to work both independently and within a team.
- Commitment to providing positive customer service for internal and external stakeholders.
Location & details#
- Location: White Plains, New York.
- Modality: On-site.
- Term: Summer 2027.
- Employment: Full-time, paid internship.
About New York Power Authority
The New York Power Authority is a state public power organization founded in 1931. It operates 17 generating facilities and maintains over 1,550 circuit-miles of transmission lines. Most of the electricity it produces comes from renewable hydropower. The organization is based in White Plains and employs between 1,001 and 5,000 people. It serves a client base that includes government agencies, private utilities, and large companies.
How to get in at New York Power Authority
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