About the role#
This externship provides hands-on experience in a clinical front office setting. You will support our team by managing patient interactions and administrative tasks at our San Marcos location. This role is unpaid and focuses on applying skills learned in your academic program to real-world health care operations.
What you'll do#
- Answer incoming phone calls and determine the right course of action for each caller.
- Greet and assist patients, visitors, and salespeople in person, by phone, or through mail.
- Call patients to provide appointment reminders and ensure they have necessary documents.
- Schedule appointments and enter data into our electronic system.
- Track filled and cancelled appointments.
- Prepare patient charts for upcoming visits.
- Verify patient arrival times during the registration process.
- Process and record patient payments in the computer and ledger.
- Update patient records and make corrections in our system as needed.
What you'll need#
- Current enrollment in a Medical Administrative Assistant or Medical Office Specialist program at one of our partnership schools.
- Availability Monday through Friday, 8:00 AM to 5:00 PM for the duration of the externship.
- A professional and dependable approach with a desire to learn in a clinical setting.
- Bilingual skills in English and Spanish are preferred.
Location & details#
- Location: San Marcos, California.
- Modality: On-site.
- Term: Rolling.
About Neighborhood Healthcare
Neighborhood Healthcare is a private, non-profit community health organization founded in 1969. Based in Escondido, California, the organization provides medical, dental, and behavioral health services. It supports over 90,000 people annually through nearly 500,000 visits. The company employs between 1,001 and 5,000 people across multiple locations.
How to get in at Neighborhood Healthcare
Applying early is a distinct advantage at Neighborhood Healthcare, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in before the pile grows. You should aim to be among the first to express interest in their community health programs. Reaching out to the right person can significantly improve your response rates compared to submitting into a general queue. Intern Insider surfaces the recruiters behind the company's roles, allowing you to connect directly to ask about the position or request a referral. This direct approach often provides the clarity needed to stand out in a competitive hiring process.
