Intern

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    ND Paper

    Safe. Scaled. Sustainable.

    1,001-5,000 employeesFounded 2018Oak Brook, IllinoisPaper and Forest Product Manufacturing
    Actively hiringPaidPaper and Forest Product Manufacturing
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    About the role#

    ND Paper is hiring an Intern to join our team in Rumford, Maine. This is a full-time, on-site role with a rolling term. You will support our End User Computing (EUC) operations by managing hardware installations, troubleshooting technical issues, and maintaining system documentation.

    What you'll do#

    • Lead safe work execution and maintain a safe environment.
    • Design, install, and configure personal computer systems, printers, and RF scanning equipment.
    • Resolve technical issues with peripherals and end-user devices, including coordinating with vendors when necessary.
    • Manage Service Desk tickets from start to finish.
    • Maintain accurate records for hardware installs and user issues in tracking systems.
    • Ensure compliance with software licensing, inventory standards, and internal electronic communications policies.
    • Participate in team meetings and required HR or safety training.

    What you'll need#

    • You are a current student or recent graduate of an IT-related or technical program.
    • Working knowledge of Windows 10 and 11.
    • Familiarity with MS Office, MS Project, MS Visio, Internet Explorer, Cisco AnyConnect VPN, SCCM, and InTune.
    • General understanding of Ethernet, Wi-Fi networks, and Active Directory structures.
    • Ability to learn Citrix environments and work within a heavily virtualized setup.
    • Strong analytical skills and the ability to work effectively in a team.

    Location & details#

    • Location: Rumford, Maine, USA.
    • Work Modality: On-site.
    • Employment Type: Full-time intern.
    • Compensation: $23 to $28 per hour.

    About ND Paper

    ND Paper manufactures pulp, packaging, and paper products. The company operates facilities across Maine, Wisconsin, and West Virginia. It produces over 1.2 million short tons of material each year. Founded in 2018, the firm maintains its headquarters in Oak Brook, Illinois.

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