About the role#
As a Service Desk Intern, you will participate in a training program that covers member service, credit union culture, product knowledge, and computer systems. This position offers hands-on business experience and the opportunity to complete a department-specific project. You will work with management to develop career readiness competencies, including communication, critical thinking, and technology skills.
What you'll do#
- Manage equipment inventory, including purchasing, receiving, asset tracking, and recycling.
- Image and deploy new hardware for yearly refresh initiatives.
- Move and install equipment for new offices or seating changes.
- Support audio-visual systems and technology for meetings, trainings, and events.
- Troubleshoot technical issues and coordinate warranty repairs with vendors.
- Handle additional technical tasks and support requests as they arise.
What you'll need#
- High school diploma or equivalent.
- Current enrollment in an Associate or Bachelor degree program in a related field.
- Strong written and oral communication skills.
- Ability to analyze problems and find effective solutions.
- Commitment to providing high-quality member service and community support.
- Integrity, attention to detail, and a self-starter mindset.
- Ability to work well within a team and build cooperative relationships.
- Openness to variety in the workplace and a willingness to learn.
- Ability to lift and move equipment weighing up to 50 pounds.
Location & details#
- This is a paid, part-time internship (15-25 hours per week).
- The role is based on-site at our headquarters in East Lansing, Michigan.
- Shifts are scheduled between 8:30 AM and 5:00 PM, Monday through Friday.
- The term begins January 6, 2027, with the potential to continue into future semesters.
About MSU Federal Credit Union
MSU Federal Credit Union is a financial services organization founded in 1937. Based in East Lansing, Michigan, the company operates a network of branches across Michigan with additional locations in Chicago and northern Illinois. It employs between 1,001 and 5,000 people. The credit union provides banking services, loans, and financial education to its members.
How to get in at MSU Federal Credit Union
Securing an internship at MSU Federal Credit Union requires timing your application correctly. Since early applicants are often reviewed before the candidate pool becomes crowded, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This ensures you can submit your materials among the first candidates. Beyond submitting an application, connecting with the right people helps your profile stand out. Intern Insider surfaces the recruiters behind the company's roles, which allows you to reach out directly to ask about the position or a referral. This direct approach often improves your response rates compared to standard online submissions.
