About the role#
As a Branch Operations Intern, you will gain hands-on experience in how parts, service, rentals, sales, and branch management teams work together. Through job shadowing and practical assignments, you will learn the customer lifecycle from initial inquiry through equipment delivery and ongoing support. This role is designed to build a strong understanding of dealership operations and prepare you for future opportunities in the industry.
What you'll do#
- Rotate through the parts department to learn inventory-control practices and assist with cycle counts.
- Support the service team with work-in-process board management, purchase-order processes, and technician scheduling.
- Assist the rental team with equipment-availability reviews, customer quotes, and rental-board activities.
- Participate in sales ride-alongs to observe customer conversations, needs discovery, and follow-up.
- Shadow branch management to gain exposure to profit-and-loss reviews, sales-quote approvals, and safety practices.
- Develop a working knowledge of internal software, CRM tools, and other business systems.
- Collaborate with cross-functional teams on projects based on business needs.
What you'll need#
- Enrollment in an accredited college or university pursuing a bachelor degree in Business Administration, Operations Management, Supply Chain, Sales, Management, or a related field.
- Interest in the equipment industry, dealership operations, or business management.
- Proficiency with Microsoft Office, specifically Excel, Word, Outlook, and PowerPoint.
- Strong written and verbal communication skills with a professional, customer-focused approach.
- Attention to detail, organization, follow-through, and time-management skills.
- Ability to learn new software, analyze information, and manage multiple priorities.
- Ability to work both independently and collaboratively.
- Demonstrated work ethic, initiative, leadership potential, and commitment to safe work practices.
Location & details#
- Location: Greencastle, Pennsylvania.
- Schedule: Approximately 40 hours per week, Monday through Friday.
- This is a paid, full-time, on-site internship.
About MGX Equipment Services
MGX Equipment Services provides equipment, parts, and maintenance services for crane manufacturers. The company operates as a dealer for new, used, and rental cranes. It maintains a presence across the central United States. The business is based in Milwaukee, Wisconsin, and employs 161 people.
How to get in at MGX Equipment Services
Applying to MGX Equipment Services early is a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can be among the first to apply before the applicant pile grows. This helps you avoid the common frustration of submitting your resume after a role has already been filled. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts for MGX Equipment Services, allowing you to ask relevant questions about the role or inquire about a referral. Taking this step shows initiative and helps you stand out from the standard queue.
