About the role#
The Front Desk Intern serves as the first point of contact for clients at our Brooklyn facility. You will help keep the space running by managing client communication, trainer schedules, and general facility upkeep. This role provides hands-on experience in business operations and client relations.
What you'll do#
- Welcome clients and answer their questions in person and over the phone.
- Manage check-ins, scheduling, and registrations using the MindBody platform.
- Monitor daily trainer schedules and session activity to ensure everything runs on time.
- Keep the front desk and shared areas clean and organized.
- Restock front desk supplies and client amenities.
- Help with daily facility operations and additional projects as needed.
What you'll need#
- A proactive, detail-oriented, and reliable approach to your work.
- Strong interpersonal skills and a focus on customer service.
- Comfort interacting with a variety of people, including athletes, parents, and trainers.
- A willingness to learn and use the MindBody software.
- The ability to maintain full attention on client needs and facility upkeep.
- Current enrollment in a Business Administration program or recent graduation.
Location & details#
- Location: Brooklyn, New York.
- Modality: On-site.
- Term: Rolling.
- This is a part-time, unpaid internship (college credit is available for current students).
About MADE Hoops
MADE Hoops operates in the youth basketball sector. Founded in 2014, the organization manages leagues, camps, and tournaments for middle and high school athletes. It is based in the Bronx, New York, and employs between 11 and 50 people. The company hosts over 100 events annually for boys and girls across the United States.
How to get in at MADE Hoops
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