About the role#
We are looking for a student to join our IT team as an End User Support Intern at our manufacturing facility in Minneapolis. This role offers hands-on experience supporting users in both office and industrial environments. You will work under the guidance of experienced IT professionals and gain exposure to enterprise systems and infrastructure.
What you'll do#
- Provide front-line technical support for PCs, laptops, peripherals, printers, and network connectivity.
- Troubleshoot, document, and resolve hardware and software issues.
- Assist with on-site network and server maintenance.
- Support IT needs across the office and the manufacturing floor.
- Help with IT projects, system upgrades, and equipment deployments.
- Escalate complex issues to senior staff.
- Maintain accurate records of support activities.
What you'll need#
- Current enrollment in a college or technical school pursuing a degree in Computer Science, Information Technology, or a related field.
- A basic understanding of computer hardware, operating systems, and networking.
- Strong communication and customer service skills.
- Ability to work on-site at our Minneapolis manufacturing facility.
- Capability to lift and move up to 25 pounds for equipment placement.
- Familiarity with Windows operating systems, Information Security best practices, and help desk ticketing systems is preferred.
Location & details#
- Location: Minneapolis, Minnesota.
- Modality: On-site.
- Employment type: Part-time, 1st shift.
- Pay: $18.00 - $22.00 per hour.
- Term: Rolling.
About Mactac North America
Mactac North America manufactures pressure-sensitive adhesive products for the graphics, medical, and industrial tape sectors. The company operates from its headquarters in Stow, Ohio, and maintains multiple facilities across the United States and Mexico. Founded in 1959, the organization produces materials for roll labels, sheet labeling, and specialty bonding applications. It employs between 1,001 and 5,000 people.
How to get in at Mactac North America
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