About the role#
This is a work-study position within the Tilles Audience Services department. You will serve as the first point of contact for patrons, managing ticketing inquiries and ensuring smooth operations at the box office.
What you'll do#
- Process ticket sales and assist patrons both in-person and over the phone.
- Use Archtics software to manage transactions and troubleshoot errors.
- Direct phone inquiries by transferring calls to the appropriate departments.
- Maintain a professional presence during weekday shifts and event-specific hours.
What you'll need#
- Experience in customer service and general computer systems.
- Proficiency using Google Workspace.
- Clear communication skills.
- Ability to stay focused and solve problems when the office is busy.
- Previous ticketing experience is helpful but not required.
Location & details#
- Location: Brookville, New York.
- Work Modality: On-site.
- Pay: $17 per hour.
- Schedule: Monday through Friday, 12:45pm to 6:15pm, with additional availability required for evening and weekend events.
About Long Island University
Long Island University is a private doctoral institution founded in 1926. It operates multiple campuses and serves over 16,000 students through nearly 400 degree programs. The university maintains a staff of 800 full-time faculty members. Its operations include specialized units like LIU Pharmacy and LIU Global, which facilitates study abroad programs in several countries. The institution is based in Brookville, New York.
How to get in at Long Island University
Securing an internship at Long Island University requires a proactive approach to their academic and administrative departments. Because roles can appear across different campuses, Intern Insider sends an instant alert the moment a position matching your target is published, helping you apply among the first before the candidate pile grows. Applying early is a significant advantage in higher education recruiting. You can also improve your chances by identifying the specific department hiring for the role. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which often improves your response rates compared to submitting an application into a general queue.
