About the role#
The Guest Services Internship at Keswick Hall offers college students hands-on experience in the hospitality industry. This program combines on-the-job training with professional development, providing exposure to resort operations and leadership. Interns work in frontline roles to support the daily functions of our hotel.
What you'll do#
- Handle daily tasks for frontline roles, including Front Desk Agent and Reservation Agent.
- Participate in a professional development series to build soft and technical skills.
- Maintain a clean and organized work area that meets our service standards.
- Provide exceptional customer service to enhance the guest experience.
- Follow all daily operating and safety procedures.
- Maintain regular, dependable attendance and punctuality.
What you'll need#
- High School diploma or equivalent.
- Current enrollment in an associate or bachelor degree program.
- A cumulative GPA of 3.0 or higher.
- Availability to complete at least 400 hours between May 31, 2027, and August 2, 2027.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong written and verbal communication skills.
- Proficiency in basic math, including addition, subtraction, multiplication, and division.
- Ability to read and interpret procedure manuals and reports.
- Unrestricted work authorization in the US.
- A positive attitude, intellectual curiosity, and self-motivation.
- Physical ability to stand, walk, and lift up to 30 pounds.
Location & details#
- Location: Charlottesville, Virginia.
- Term: Summer 2027.
- Modality: On-site.
- Status: Full-time and paid.
- Note: Sponsorship is not available for this position.
About Keswick Hall
Keswick Hall is a hospitality property located in Keswick, Virginia. Founded in 1999, the estate features an 18-hole golf course, a spa, and hotel accommodations. The mansion operates as a boutique resort focused on luxury travel, weddings, and events. It serves guests seeking leisure in a rural setting near the Blue Ridge Mountains.
How to get in at Keswick Hall
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