About the role#
The Walk-in Case Management Services Intern assists our team in providing essential services to refugees, asylees, and other humanitarian immigrants in the Baltimore area. You will work directly with individuals and families to help them navigate daily challenges and move toward self-sufficiency. This role is unpaid and requires a commitment of at least 15 hours per week for 14 weeks.
What you'll do#
- Help clients remotely or in-person with tasks like activating EBT cards, applying for Social Security cards, and obtaining Maryland ID cards.
- Coordinate transportation for clients to medical and other required appointments.
- Conduct orientation sessions in the office, at home, or in the community regarding bank accounts, grocery store EBT usage, and public transit.
- Maintain case files and document services through detailed case notes.
- Handle other tasks as assigned by the supervisor.
What you'll need#
- Fluency in English is required. Bilingual ability in a language common to our local client base is a plus.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based databases or file-sharing platforms like Box.
- Strong problem-solving, communication, and interpersonal skills.
- High attention to detail, reliability, and the ability to work both independently and as part of a team.
- Prior experience or interest in social work, case management, or working with immigrant populations is preferred.
- A valid driver’s license and reliable access to a vehicle with insurance is preferred for travel throughout Baltimore.
Location & details#
- This internship is based in Baltimore, Maryland.
- The work is hybrid, involving a mix of office time, remote work, and field visits. Interns are expected to be in the office at least 3 days per week.
- The term runs from January 27, 2027, through May 16, 2027.
- Interns receive a per diem reimbursement of $15 per day to help with food and travel costs, and mileage reimbursement for approved activities.
About International Rescue Committee
The International Rescue Committee is a nonprofit organization that provides humanitarian aid to people affected by war and disaster. Founded in 1933, it operates in more than 50 countries and 28 cities across the United States. The organization focuses on areas such as refugee resettlement, health care, and emergency relief. It employs over 13,000 people to support its mission of assisting displaced populations.
How to get in at International Rescue Committee
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