About the role#
Resettlement case management interns support the resettlement team with daily tasks that promote the self-sufficiency of refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area. As an initial point of contact for newly arrived individuals, you will work directly with clients and families to deliver essential resettlement services and gain experience in holistic case management.
What you'll do#
- Assist clients remotely or in-person with housing set-ups.
- Activate EBT cards for food stamps and help clients apply for Social Security cards.
- Facilitate the process of obtaining Maryland ID cards.
- Coordinate transportation to medical and other required appointments.
- Conduct orientation sessions in remote, office, home, or community settings on topics like banking, using public transportation, and grocery shopping.
- Maintain service documentation through case-notes and assist with case file management.
What you'll need#
- Proficiency in Microsoft Office applications like Word, Excel, and Outlook.
- Experience with web-based databases and file management tools like Box.
- Strong problem-solving, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in English is required, and bilingual ability in a language common to the local client base is desired.
- Prior experience or interest in case management, social work, or working with refugees and immigrants is preferred.
- A valid driver’s license, reliable access to a vehicle with insurance, and the ability to travel throughout Baltimore are preferred.
Location & details#
- This role is based in Baltimore, Maryland, and follows a hybrid work model.
- The internship term runs for 14 weeks during Winter 2027.
- This is an unpaid, part-time position.
About International Rescue Committee
The International Rescue Committee is a nonprofit organization that provides humanitarian aid to people affected by war and disaster. Founded in 1933, it operates in more than 50 countries and 28 cities across the United States. The organization focuses on areas such as refugee resettlement, health care, and emergency relief. It employs over 13,000 people to support its mission of assisting displaced populations.
How to get in at International Rescue Committee
Applying early gives you a distinct advantage at the International Rescue Committee because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your materials to a massive, stagnant queue. You can reach out directly to the recruiters behind the company's roles to ask about the position or a referral, which materially improves your response rates. Intern Insider surfaces these specific contacts, allowing you to bypass the standard portal and connect with the people actually hiring for the team.
