Intensive Case Management Intern

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International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

10,001+ employeesFounded 1933New York, NYNon-profit Organizations
Actively hiringSpring 2027Non-profit Organizations
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Best applied by Nov 16

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About the role#

The Intensive Case Management (ICM) Intern works with caseworkers to support clients in areas of vulnerability. You will help individuals work toward their personal goals while assisting with the daily operations of the case management team.

What you'll do#

  • Attend the initial intern orientation.
  • Assist with client check-ins either in person or over the phone.
  • Support staff during client intakes and assessments.
  • Provide transportation to appointments and accompany clients as needed.
  • Coordinate with community partners to manage cases effectively.
  • Research community resources and help with client referrals.
  • Assist clients with administrative tasks such as collecting signatures, completing paperwork, delivering items to homes, paying bills, and checking mail.
  • Help clients navigate systems including medical, mental health, education, benefits, and transportation.
  • Maintain accurate case file documentation in the electronic system and organize digital files.
  • Record your hours and submit a monthly timesheet through the online dashboard.

What you'll need#

  • An interest in working with the refugee community.
  • Sensitivity to client differences and respect for beliefs and values that may differ from your own.
  • Strong interpersonal skills.
  • A valid driver's license, your own car, and current car insurance.
  • A willingness to transport clients in your personal vehicle.
  • Flexibility to accommodate client needs.

Location & details#

  • This internship is located in Charlottesville, Virginia.
  • The term is for Spring 2027.
  • This is an on-site, part-time, and unpaid position.
Relevant fieldsOther

About International Rescue Committee

The International Rescue Committee is a nonprofit organization that provides humanitarian aid to people affected by war and disaster. Founded in 1933, it operates in more than 50 countries and 28 cities across the United States. The organization focuses on areas such as refugee resettlement, health care, and emergency relief. It employs over 13,000 people to support its mission of assisting displaced populations.

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