Intake Services Intern

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    International Rescue Committee

    We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

    10,001+ employeesFounded 1933New York, NYNon-profit Organizations
    Actively hiringWinter 2027Non-profit Organizations
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    About the role#

    Intake services interns support the team responsible for the first point of contact for refugees, asylees, and other humanitarian immigrants in the Baltimore area. You will assist in conducting eligibility assessments to determine client needs and refer them to relevant programs. This role offers the opportunity to learn about public benefits in Maryland and local resources while gaining experience in direct client support.

    What you'll do#

    • Assist clients with intake assessment appointments, both remotely and in-person.
    • Maintain service documentation through case notes and file management.
    • Help organize weekly intake days at the office.
    • Perform other duties as assigned.

    What you'll need#

    • Fluency in English is required. Bilingual ability in a language common to the local client base is desired.
    • Proficiency with Microsoft Office (Word, Excel, Outlook) and web-based databases or file-sharing tools like Box.
    • Strong problem-solving, communication, and interpersonal skills.
    • High attention to detail, reliability, and flexibility.
    • Ability to work both independently and as part of a team.
    • Prior experience or interest in case management, social work, or working with immigrant populations is preferred.

    Location & details#

    • This is a hybrid internship based in Baltimore, Maryland, requiring at least 3 days per week in the office.
    • The term runs for 14 weeks, from January 27, 2027, to May 16, 2027.
    • A minimum commitment of 15 hours per week is required.
    • This position is unpaid. A per diem reimbursement of $15 per day is available to offset food and travel costs, and mileage for approved activities may be reimbursed.
    • An IRC laptop will be provided for the duration of the internship.

    About International Rescue Committee

    The International Rescue Committee is a nonprofit organization that provides humanitarian aid to people affected by war and disaster. Founded in 1933, it operates in more than 50 countries and 28 cities across the United States. The organization focuses on areas such as refugee resettlement, health care, and emergency relief. It employs over 13,000 people to support its mission of assisting displaced populations.

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