Extended Case Management Intern

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    International Rescue Committee

    We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

    10,001+ employeesFounded 1933New York, NYNon-profit Organizations
    Actively hiringWinter 2027Non-profit Organizations
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    About the role#

    The Extended Case Management (ECM) team at the International Rescue Committee in Silver Spring supports up to 400 new clients each year. This team assists refugees, asylees, and other humanitarian immigrants resettling in the DC Metro area. As an intern, you will report to an ECM caseworker and help address both short-term and long-term barriers to support the overall well-being of families. This is an unpaid, on-site internship for the Winter 2027 term.

    What you'll do#

    • Conduct check-in calls and send messages to clients to determine the status of unresolved service needs.
    • Submit and follow up on external referrals for housing assistance, health screenings, and English classes.
    • Assist clients with scheduling and navigating public benefit and medical offices.
    • Help clients complete applications for Medicaid, social security cards, public benefits, and childcare vouchers.
    • Research and build community resources to address service gaps.
    • Provide public transportation orientations to clients in the field.
    • Track service provision through electronic data entry and organize client documentation.

    What you'll need#

    • Current undergraduate or graduate student, or someone who graduated within the last 12 months.
    • Commitment of at least 24 hours per week for three months, including three full working days per week (full-time 32-37.5 hours per week is preferred).
    • Proficient digital literacy skills, including MS Excel, Outlook, and Word.
    • Ability to learn new software and tasks independently.
    • Strong verbal and written communication skills.
    • Organizational skills and attention to detail.
    • Interest in working in a global environment and learning about public benefits.
    • Fluency in Dari, Pashto, Haitian Creole, Spanish, or Ukrainian is a plus.
    • A driver’s license and access to a reliable, insured vehicle is a plus.

    Location & details#

    • Location: Silver Spring, Maryland.
    • Modality: On-site.
    • Compensation: This position is unpaid, though interns may be eligible for a $15/day per diem to offset travel and food costs.
    • Requirements: Selected applicants must complete a background check.
    Relevant fieldsOther

    About International Rescue Committee

    The International Rescue Committee is a nonprofit organization that provides humanitarian aid to people affected by war and disaster. Founded in 1933, it operates in more than 50 countries and 28 cities across the United States. The organization focuses on areas such as refugee resettlement, health care, and emergency relief. It employs over 13,000 people to support its mission of assisting displaced populations.

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