About the role#
The Asylee Outreach Project (AOP) Intern supports outreach and client intake for newly granted asylees and other eligible populations, including survivors of trafficking. You will work under the supervision of the AOP Program Manager to raise awareness of services, manage partner information, and assist with intakes. This role ensures clients receive timely, trauma-informed support to help them integrate into the community.
What you'll do#
- Identify and contact community-based organizations, faith groups, and social service providers.
- Maintain logs of partner contacts and referral pathways.
- Support presentations, benefits orientations, and community events.
- Update and distribute program flyers, guides, and website content.
- Conduct initial intake interviews and assess client needs and barriers.
- Collect, verify, and store required documentation securely.
- Maintain accurate intake forms and detailed case notes.
- Arrange interpretation services and coordinate referrals.
- Track program enrollment status and monitor health screening appointments.
- Manage case closures and keep client records up to date.
What you'll need#
- A high school diploma or equivalent is required. This role is open to current college or graduate students and recent graduates.
- A commitment to confidentiality and treating all clients with dignity.
- Strong problem-solving skills and the ability to manage multiple priorities.
- Ability to take initiative on projects.
- Spanish fluency is strongly preferred. Proficiency in additional languages is a plus.
- Previous experience in direct services or case management is preferred.
- Familiarity with Microsoft Office Suite and SharePoint is preferred.
Location & details#
- Location: Silver Spring, Maryland.
- Term: Winter 2027 through Summer 2027 (January to August).
- Modality: On-site.
- This is a paid, part-time internship.
About HIAS
HIAS is a humanitarian organization founded in 1881. It provides legal support, economic empowerment, and social services to refugees and asylum seekers. The organization operates in the United States and across the globe. It maintains a staff of between 1,001 and 5,000 employees. The headquarters is located in Silver Spring, Maryland.
How to get in at HIAS
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