About the role#
General Motors is seeking interns for the Customer Care and Aftersales Field Sales Operations program for Summer 2027. This 12-week, project-based role provides hands-on experience with the District Manager, Parts and Service position. You will work alongside regional teams and dealer partners to support the growth of the parts and service business across the United States. The internship includes regional immersion, field travel, and a two-week experience at the Central Office in Warren, Michigan.
What you'll do#
- Gather and analyze field-level information with regional and Central Office teams.
- Identify trends and key drivers of parts and service performance across national, regional, and local markets.
- Develop practical insights and reporting tools to support field sales effectiveness and dealer growth.
- Support regional initiatives, campaigns, and dealer engagement strategies.
- Participate in field visits and structured shadowing experiences, including planning and dealer meetings.
- Translate dealer and customer feedback into clear observations and recommendations.
- Prepare concise updates to communicate project progress, risks, and learnings.
- Complete a capstone project addressing a regional opportunity and present findings to leadership.
What you'll need#
- Currently pursuing a bachelor’s or master’s degree in Marketing, Business Administration, Communications, Supply Chain Management, or a related field.
- Expected graduation between December 2027 and June 2029.
- Valid driver’s license and the ability to operate a motor vehicle.
- Available to work full-time, 40 hours per week, during the summer.
- Willingness to travel extensively within your assigned region.
- Willingness to travel to the Central Office in Warren, Michigan, for a required two-week immersion.
- Strong analytical, communication, and interpersonal skills.
- Ability to work independently in the field and collaboratively with a team.
Location & details#
- Locations: Westlake Village, California; Alpharetta, Georgia; Coppell, Texas; Warren, Michigan; Danbury, Connecticut.
- Work Modality: Hybrid (report to regional office when not traveling).
- Travel: This role requires frequent travel of at least 75%.
- Employment: Full-time, paid internship.
- Note: General Motors does not provide immigration-related sponsorship for this role.
About General Motors
General Motors is a public company based in Detroit, Michigan. It operates in the motor vehicle manufacturing industry. The company employs over 106,000 people. Its work spans the design and production of cars, trucks, and transportation technology, including software, electrification, and AI.
How to get in at General Motors
Securing an internship at General Motors requires a proactive approach to the application timeline. Because early applicants are often reviewed before the volume of candidates becomes unmanageable, Intern Insider sends an instant alert the moment a role matching your target is published. This allows you to submit your materials among the first group of applicants. Reaching out to the right person can also change your outcome. Intern Insider surfaces the recruiters behind the company's roles, which lets you contact them directly to ask about the position or a potential referral. This direct connection often improves response rates compared to submitting an application into a general queue.
