About the role#
As a Client Support Intern, you will join our Client Success team to help our users navigate our software. You will work alongside other students and early-career professionals to solve technical problems and provide service to our clients. This is a paid, part-time position that offers the chance to gain real-world experience in the software industry.
What you'll do#
- Answer client questions and troubleshoot software issues via phone, chat, and email.
- Escalate software bugs to the appropriate internal teams.
- Communicate clearly and professionally with clients and stakeholders.
- Use your technical curiosity to find solutions using our software tools.
- Collaborate with a team of students and professionals.
- Learn how technology supports the philanthropic sector.
What you'll need#
- Current enrollment in an accredited academic program.
- Ability to commit to at least 20 hours per week.
- Willingness to commit to a service term of 9 months or longer.
- Strong written and verbal communication skills.
- A collaborative mindset and a desire to learn.
- Interest in fields such as Accounting, Computer Science, or Communications.
- We welcome students from all areas of study.
Location & details#
- This position is remote.
- We are based in Bozeman, Montana.
- This is a part-time, paid internship.
- The term is rolling.
About Foundant Technologies
Foundant Technologies develops software for the philanthropic community. Founded in 2006, the company provides cloud-based tools for grantseekers and funders. It maintains a staff of 51 to 200 employees based in Bozeman, Montana. The firm focuses on grant management, donor management, and fund accounting systems.
How to get in at Foundant Technologies
Applying early gives you a distinct advantage at Foundant Technologies because recruiters review applications before the candidate pool becomes crowded. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you can submit your materials among the first. This timing helps your application stand out before the pile grows. You should also reach out to the recruiters behind these roles to ask about the position or a potential referral. Intern Insider surfaces these specific contacts so you can connect directly, which often improves your response rate compared to applying through a general queue.
