Customer Service Intern

Ford Motor Company logo

Ford Motor Company

10,001+ employeesDearborn, MichiganMotor Vehicle Manufacturing
Actively hiringPaidSummer 2027Motor Vehicle Manufacturing
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About the role#

Ford Motor Company is seeking a Customer Service Intern for the Summer 2027 term. This is a part-time, on-site role based in Paris, Ontario. You must be currently enrolled in an undergraduate or graduate business program and returning to school in the fall. Candidates must be legally entitled to work in Canada, as the company does not provide sponsorship.

What you'll do#

  • Respond to and resolve parts and service inquiries from dealership and company representatives.
  • Provide technical and cataloguing assistance to dealership staff.
  • Assist supply and purchasing teams with parts record maintenance and service parts setup.
  • Manage customer service requests via telephone, fax, and online systems.
  • Handle various administrative support tasks and projects.

What you'll need#

  • Enrollment in an undergraduate or graduate business degree (B.Comm, BBA, or MBA).
  • Fluency in both French and English.
  • Strong proficiency in Microsoft Excel, Word, and PowerPoint.
  • Ability to work independently and manage your time effectively.
  • Solid communication, interpersonal, and analytical skills.
  • A value-add mindset when delivering assignments.
  • Previous automotive or work experience is considered an asset.

Location & details#

  • Location: Paris, ON, Canada.
  • Term: May to August 2027.
  • Work Modality: On-site.
  • Compensation: Undergraduate students receive $22.25 - $30.12 per hour, and graduate students receive $31.72 - $34.89 per hour.

About Ford Motor Company

Ford Motor Company manufactures motor vehicles and provides financial services. The company operates as a public organization with over 10,001 employees. Based in Dearborn, Michigan, it focuses on the production of electric and connected vehicles. Its business activities span the automotive and mobility sectors.

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