About the role#
As a Product Enablement Specialist Co-op, you will work at the intersection of Product, Sales, and Customer Success. Your primary goal is to turn complex financial technology into clear, engaging content. You will help our partners and clients understand the platform by drafting guides, building training modules, and managing project materials.
What you'll do#
- Draft, edit, and maintain high-quality Product Guides and how-to articles.
- Support the development of training materials, including slide decks, videos, product tours, and interactive modules.
- Assist in managing the lifecycle of enablement projects to ensure documentation stays in sync with product releases.
- Organize and optimize internal documentation and learning management systems.
- Translate technical features into accessible enablement materials for users.
- Gather feedback on existing training materials to identify areas for improvement.
What you'll need#
- Current enrollment in a post-secondary program, preferably in Business, Communications, Computer Science, or English/Professional Writing.
- Strong communication skills with the ability to explain complex ideas simply.
- Clear, concise, and professional writing style.
- Tech-savvy mindset with high attention to detail and strong organizational skills.
- Proactive approach to learning.
- Ability to work from our downtown Vancouver office.
- Experience with Jira, Confluence, or any learning management system is a major plus.
- Experience with screen-recording or video editing tools like Google Vids, Vimeo, or Adobe is an asset.
- Interest in project management frameworks such as Agile or Scrum.
- Previous experience in a customer-facing or tutoring role.
Location & details#
- Location: Vancouver, British Columbia.
- Modality: Hybrid.
- Compensation: $3,000 to $4,000 monthly.
About FISPAN
FISPAN provides software that connects banking services directly to enterprise resource planning and accounting systems. The company operates in the financial technology sector, focusing on treasury management and embedded banking. Founded in 2016, it maintains its headquarters in Vancouver, British Columbia. The organization employs approximately 220 people.
How to get in at FISPAN
Securing an internship at FISPAN requires a proactive approach to the application process. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often makes a difference in whether your resume reaches a human reviewer. You should also look for the specific recruiters managing these roles to reach out directly. Intern Insider surfaces the recruiters behind FISPAN roles so you can ask about the position or request a referral, which often improves your response rates compared to submitting through a general queue.
