About the role#
This is a paid internship opportunity within the Inside CAT Team. You will gain exposure to the insurance industry and corporate operations through a mix of hands-on project work, networking, and professional development activities. This role is based at our Home Office in West Des Moines, Iowa.
What you'll do#
- Support the Inside CAT Team with daily task management.
- Monitor and report on key metrics like claim representative inventory, call volumes, and email counts.
- Handle email monitoring and the reassignment of claims.
- Upload prior claims and endorsements into our system.
- Delegate reviews for independent adjusters.
- Participate in corporate activities designed to provide insight into our organization and culture.
What you'll need#
- You are a current full-time college student. Completion of at least one year of college is preferred.
- Strong verbal and written communication skills with the ability to build rapport with different personalities.
- You must be comfortable spending a significant portion of your day on the telephone, especially during high-volume storm events.
- Strong organizational and multi-tasking skills with a high level of attention to detail.
- Ability to exercise independent judgment and make decisions using sound, logical reasoning.
- Ability to learn new tasks quickly and follow instructions.
- You must be authorized to work in the United States on a full-time, permanent basis without sponsorship.
Location & details#
- Location: West Des Moines, IA.
- Modality: On-site at our Home Office.
- Terms: Spring 2027, Summer 2027, or Fall 2027.
- Status: Full-time, paid internship.
About Farm Bureau Financial Services
Farm Bureau Financial Services provides insurance and financial products to clients across 14 states in the Western and Midwestern regions. The company offers coverage for homes, vehicles, farms, and businesses alongside wealth management and financial planning services. Based in West Des Moines, Iowa, the firm employs over 2,500 people. It began operations over 80 years ago to support the specific needs of farmers and ranchers.
How to get in at Farm Bureau Financial Services
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